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Fill in the form and we'll get back to you within 2 business days. If you're reporting a payout problem at a recommended site, include dates, amounts, and any support reference numbers you have — it helps us investigate and update our ratings.
What we can help with
- Reporting payout delays or withheld winnings at recommended sites — player reports influence our rankings
- Questions about how wagering requirements, RTP, or licensing work
- Corrections to our reviews — if we got something wrong, we want to fix it
- Suggesting an Australian casino for our testing queue
We can't resolve disputes with casinos directly — we're a review site, not an ombudsman. For formal complaints: MGA-licensed casinos → mga.org.mt. Curaçao → contact the licence issuer in the casino's footer. Your payment provider may also have a dispute process for card deposits.